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Community Care Service Voucher (CCSV)

Recognised Service Provider number: RSP8401

Home-Based Care Service Under the CCSV Scheme

The Social Welfare Department (SWD) launched the Third Phase of the Pilot Scheme on Community Care Service Voucher for the Elderly in October 2020.  The eligible elderly persons may use Community Care Service Voucher to choose community care services (CCS) that suit their individual needs to support their ageing in place under the 'money-following-the-user' mode.

Depending on personal financial status, voucher holders could be granted a subsidy of up to 95% of the original package price (For details, please refer to or contact social workers for enquiry.

Since October 2020, Mercy became one of the accredited units, focusing on providing home-based services and supporting older people in the community.

Having expertise in home-based care, Mercy is experienced in customising in-home service to fulfil service users’ nursing needs and rehabilitation goals. To ensure the quality of care, all services are delivered by registered healthcare professionals and qualified support workers.


General and Specialist Care

Escort Service

In-home training for caregivers


Residential Respite Service

Speech and Language Therapy

Personal Care




Support for caregivers


Home Safety Assessments and Home Adaptation Recommendation

Rehabilitation exercise


Physiotherapy/ Occupational Therapy

Elder Sitting


​Support to access social care resources


#Personal care services include feeding, relocation, showering/bathing, toileting/changing diapers, changing clothes, etc.

#Professionals include Enrolled/Registered Nurses, Physiotherapists, Occupational Therapists, Registered Social Workers

#Auxiliary staff include Physiotherapy Assistants, Occupational Therapy Assistants, Health Workers, Personal Care Workers, Home Helpers, etc.

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